About Shipping

Shipping Policy

How long does shipping take?

Estimated Delivery Time = Processing Time + Shipping Time


Processing Time

Orders are usually processed within 1–5 business days (Monday to Friday).

Processing time may be slightly extended during peak seasons, holidays, or promotional periods.


Shipping Time (Europe)

We proudly offer Free Standard Shipping across Europe.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 7–15 Business Days Free

Please note that delivery times are estimates and may vary depending on your location.


Important Shipping Information

  • Please ensure your shipping address and email are entered correctly at checkout.

  • We recommend including a valid contact email to receive shipping updates.

  • We are not responsible for delivery delays caused by incorrect or incomplete address information provided by the customer.

  • Delivery times may be affected by customs processing, holidays, weather conditions, or carrier delays.


Customs & Import Duties

For most European countries, orders are delivered without additional charges.

However, customs regulations vary by country. If import duties, taxes, or additional charges apply, they are the responsibility of the customer.

Veniabelle is not responsible for delays caused by customs clearance procedures.


Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

Please allow a few days for tracking information to update after receiving your tracking number.

If tracking information does not appear immediately, please check again later as updates may take time to reflect in the carrier’s system.


Delivery Notes

We do not guarantee exact delivery dates, as shipping times depend on external logistics providers.

If your package is significantly delayed, please contact us at:

📩 storeveniabelle@gmail.com

Our support team will be happy to assist you.